Questions about self-service and unmanned rental

Self-service rental – also called unmanned, unstaffed, unattended, keyless or contactless rental – means customers book, pay, pick up and return on their own, with nobody on site to hand over a key. Yes, yours can run that way: they pay in advance and get their own PIN code that opens your lock for their booking only, and you follow everything from your phone. Unmanned doesn't mean unmanaged: you or a helper pass by to clean, restock and check the gear when it suits you, not at every hand-over. Return photos, if you ask for them, show you how things were left. Booking online is quick, with no app, account or password (try it yourself).

Staffed and mixed setups work too. Customers who'd rather call or drop in can still book through you or your staff: make the booking in the admin, take payment your usual way – in cash, by Swish or by invoice – and mark it paid, or send them a payment link. Then send the confirmation email, whose button opens their unlock page with the code, or simply read the code out from the booking. Online and counter bookings land in the same calendar.

They contact you, not a call centre – and you can fix it from wherever you are. Your contact details are in their confirmation and on their unlock page. Customers who'd rather not book online can call or drop in: you book for them in the admin and read their code out from the booking.

• Make it hard to get wrong: their unlock page can show a photo of what they booked and your own instructions – where the lock is, and "type the code, then press the unlock button" – and you can add a short how-to video they watch before the code appears.
• Not free to answer the phone at night? Set pick-up and return hours – for example 8:00–20:00 – so renters collect and bring things back only when you or a helper can take a call, and widen them once you trust it. In between, the item is simply out on a booking that runs on its own.
• Email in the spam folder, a mistyped address, a lost code or a dead phone battery: each booking shows whether its emails were delivered, and you see the PIN code in the admin – read it out over the phone, or correct the address and resend the confirmation.
• The lock won't open: check that they're at the right lock, that their time has started – a code opens up to an hour before the start – and that they pressed the unlock button after typing the code. After several wrong tries the keypad pauses for a while, so ask them to wait and try again. Still stuck? Move the booking to another free lock, or create a one-time code for them in the Igloohome app – you don't need to be there. Give out the lock's master code only as a last resort: it opens the lock at any time until you change it, and changing it means standing by the lock with the Igloohome app.
• A flat battery or a broken lock: Rentalbuddy can't see a lock's battery from a distance, so charge your padlocks and change your key boxes' batteries before the season and regularly during it. If a lock dies or breaks anyway, move the renter's booking to another free item from your phone, or refund it. Keep a spare lock paired and switched off: Replace lock in the admin swaps it in and moves the old lock's upcoming bookings to it. A flat padlock can also be powered for a moment from a power bank through its USB-C port (frost and batteries ↓).
• The key isn't back in the box: ask for a photo of the key in the box when renters confirm their return, so you see it's back. Keep a spare key in a second key box whose code only you know. If a key goes missing, create a one-time code for that box in the Igloohome app and give it to the next renter by phone. Then call the last renter – their number is on the booking.
• Problems show up early: Rentalbuddy creates each code well ahead – about 14 hours before the booking starts, or straight away for a last-minute booking. If one can't be created, it keeps trying and warns you in the admin and by email, so you hear about it hours before the renter arrives, not when they're standing at the lock.

Once a code exists, the lock checks it on its own, with no internet – so codes already made keep working even if the mobile network or Rentalbuddy itself is down, and you can still create a code for a renter in the Igloohome app.

“Being able to support customers remotely has been extremely valuable, I can now take up my phone or computer wherever I am and solve any customer support issues directly when a customer calls.” – Ola Thomasson, Blekingesurf (read the story)

Each code opens your lock for one paid booking only, and every booking holds the renter's name, phone number and payment – so you know whose booking it was and whom to call. A card deposit isn't possible, but you can add a fixed damage-cover fee and a damage clause instead.

Online renters only get their code once they have paid, and every booking gets its own code that opens your lock for that booking only. After several wrong codes in a row, the Igloohome keypad stops accepting codes for a while, so nobody can stand there guessing. Your gear stays locked just as it is at night today – self-service only changes who gets the code: one renter, for their own booking.

You can also ask renters to:

• accept your rental terms – for example, for a trailer, that the driver has the right licence for car plus trailer
• sign your rental agreement or a waiver on their phone
• answer your own questions, such as the registration number of the towing car or how many people will be on board
• watch a short safety video before the code is shown
• upload a photo of their ID, driving licence or boating licence (saved on the booking for you to look at – it isn't checked automatically, and the code doesn't wait for anyone to approve it)
• take photos at pick-up and return – for example of the boat at the jetty, or the key back in the box

Instead of a deposit, add a fixed damage-cover or cleaning fee to every booking and a damage clause to your terms – for a boat, for example, that the renter pays your insurance excess (the part of a claim you pay yourself) for damage they cause. If something comes back damaged, or a motorboat comes back with less fuel than your terms ask for, the booking holds the renter's contact details and photos: you know whom to contact, can send them a payment link from the booking and have something to show your insurer. No terms yet? Ask us for example rental terms and a damage policy to start from, and adapt them to your business and local rules.

If something isn't brought back, nothing happens automatically, but you can follow it up:

• the booking stays marked as picked up until the renter confirms the return
• you can set up a 'please return' email that goes only to those renters once their time is up
• the booking holds their name, phone number and email – plus the ID photo or car registration number if you asked for them – so you know whom to call

You decide, from your phone: close a day, move bookings or refund them. Renters can't cancel on their own, and no-shows have already paid.

• Bad weather: strong wind or a storm forecast for your SUPs, kayaks or boats? Close that day for bookings in the admin, then move the bookings already made to another day – their codes follow – and resend the confirmation. Or cancel and refund them, and let the renters know. Renters get their whole payment back, but Stripe keeps its fee on the original payment – about 14–27 SEK on an 800 SEK card payment – so moving a booking costs you less than refunding it.
• Running late or wanting longer: switch on the buttons for it, and renters can move their start time before the booking begins, or extend the booking from their unlock page and pay for the extra time, as long as nobody else has booked the item.
• Late back: renters get a reminder before their time is up, and a break between bookings gives you a margin. Late returns aren't charged automatically: put a late fee in your rental terms and charge it afterwards with a payment link from the booking.
• No-shows: online bookings are paid when they're made, so a no-show has already paid.
• Cancellations: renters contact you, and you decide under your own terms whether to move the booking or refund all or part of it.

No internet or power at the lock. Igloohome padlocks and key boxes run on batteries and check the code themselves, so they work on a jetty, a beach, a ski slope or by a forest lake. Only your renter's phone needs a signal – to open their unlock page, where the code appears 15 minutes before the start.

How can a lock with no connection know a brand-new code? When you pair it in the Igloohome app, the lock and Igloohome's service share a secret key. Each booking's code is worked out from that key and the booking's start and end, so the lock can check on its own that the code is genuine and which hours it's valid for – much like the codes from a bank's security token.

The locks are made for outdoor use. Igloohome rates its Padlock 2 as waterproof (IPX7) for −20 °C to 50 °C; its rechargeable battery lasts up to about 9 months per charge, and if it runs out you can power the lock for a moment from a power bank through its USB-C port. The Keybox 3 is rated IP66 against dust and rain and runs on four AAA batteries for up to 12 months, but Igloohome rates those batteries only down to −10 °C. For a key box by a winter sauna, choose a sheltered spot, fit fresh alkaline batteries before the cold sets in and check them more often – it can be jump-started over USB-C too. If your site often gets colder than −10 °C (key box) or −20 °C (padlock), talk to us before you buy locks.

Igloohome says the padlock's keypad can be used with gloves on, and in its case study on the unmanned ski rack at Kläppen it describes the Padlock 2 as designed for sub-zero conditions, with a battery that lasts the whole ski season. Mount locks where snow or waves can't bury the keypad, such as on the side of a rack or under a small roof. In your confirmation text, ask renters to brush off any frost before they type the code.

No mobile coverage at the lock itself? The code appears on the renter's unlock page 15 minutes before their start, not earlier. So tell them in your confirmation text where the nearest signal is – the car park or the road, for example – and ask them to open the page there and note the code before they walk down. You see every code in the admin and can read it out if they call. How the digital locks work

Anything you can lock with a padlock, or whose key fits in a key box. For example:

• self-service saunas – mobile, floating or by the lake – and hot tubs on a trailer
• rental trailers, outside a store or petrol station
• kayaks, canoes and SUPs
• rowing boats and motorboats, also for boat clubs – like MarinaOne's members at several harbours
• bikes and e-bikes, tools, and skis, snowboards, snowshoes and kick-sleds
• the sauna, kayaks, SUPs and bikes at your campsite, glamping site or hotel – booked by guests and day visitors
• courts, club houses, meeting rooms and laundry rooms by the hour – a padlock on the court gate, the room key in a key box

Municipalities and associations lend out equipment the same way, for a fee or for free. See all features of the booking system

All four work the same way at the door: each booking gets its own code for a key box that holds the sauna key. The key box runs on batteries, so it needs no power or Wi-Fi – on a raft, by a lake or on a trailer. What differs is how the sauna gets warm and what to sort out before you open.

Read the full answer →

Yes – and keys and rental forms no longer go over the counter. Customers book, pay and open the trailer's hitch lock with their own code, also when the store is closed if you let them book then. Your staff look trailers over when they come back and help the odd renter who calls.

Read the full answer →

Yes – from a locked box, rack or shed at a beach, a lake or a canoe landing, for a couple of hours or a canoe trip of several days, with nobody there to hand out paddles and life jackets.

Read the full answer →

Yes – each motorboat's or sailing boat's key goes in its own Igloohome key box, and each rowing boat's chain gets a code padlock. Fix the key box on the jetty by the boat's berth – or, where the marina doesn't allow that, on the boat itself by the helm. Keep each key on a floating keyring. Jetty behind a locked gate? Ask the marina whether its gate key or tag can go in one more key box outside the gate: every booking at the harbour gets its own code for it, and it counts as one more lock on your plan. Oars and life jackets can share one locker that every booking at the harbour gets its own code for. That locker counts as one more lock on your plan, so 4 boats and a locker count as 5 – still Starter.

Read the full answer →

Yes – Rentalbuddy runs beside the system you already use for cabins, pitches and rooms, for what guests and day visitors book by the hour or the day. Guests book the sauna, kayaks, SUPs, bikes or e-bikes, with battery-powered locks on the kayak rack or the bike stand and a key box by the sauna door, so there is nothing to wire up.

Read the full answer →

Yes – add each size as its own product and lock each pair. Settle one thing first: how alpine bindings get set when nobody is there.

Read the full answer →

Yes – each court or room is its own product, with a code padlock on the gate or the room key in a key box by the door. Sell fixed sessions – an hour or 90 minutes on a padel court, an evening in the club house – or let customers pick their own start and end within your opening hours, starting on the hour, half hour or quarter hour. Prices can be per hour, differ by weekday and give members a discount, and the calendar stops double bookings. Players who just turn up scan the QR code on the gate and book the next free time on the spot. Studios, laundry rooms and common rooms that members or residents book by the slot work the same way – free for them if you like.

Read the full answer →

Yes. Switch online payment off, and borrowers book, accept your terms and get their own PIN code without paying – you don't need a Stripe account for that. One lending point with up to 6 locks – each item borrowers book, plus each shared door – is Starter: 299 SEK a month excl. VAT, plus Igloohome's code fee and the locks.

Read the full answer →

Yes – by the hour or the day, in fixed slots you set, or per person for hosted sessions. Customers either pick their own start and end time within your opening hours, or choose from fixed slots you set: an hour on a padel or tennis court, an evening in the club house or meeting room, a two-hour sauna session. Prices can be per hour, differ by weekday and give members a discount, and the calendar stops double bookings. Renting out canoes, boats or trailers by the day? Set a price for one day, two days, three days and so on, up to 14 days, so a three-day canoe trip can cost less per day than a single day – or sell only fixed lengths, such as a weekend. Bookings that start on dates you choose, such as Midsummer week, can cost more.

Want to charge per person instead? Hosted sessions, such as a guided sauna evening or a course, take a price per person, with adult, child or member prices. At a self-service sauna with nobody on site, rent out the whole sauna by the session.

Renting out a court or a room? See courts, club houses and meeting rooms →.

From 299 SEK a month excl. VAT for one location with up to 6 locks – no commission, no setup fee, no minimum term and no limit on bookings. Growth is 599 SEK a month for more than 6 locks or more than one location – with no limit on locations – with 8 locks included and 120 SEK a month per extra lock; both plans have the same features, and paying yearly saves 17%. Every item customers can book counts as one lock on your plan, and so does every shared door. On top come Stripe's fee per payment, Igloohome's code fee of about 20 SEK per lock a month, and the locks, bought once – about €160 each in Igloohome's EU shop (October 2026).

All plans and every fee → · Estimate your costs

No. Set your launch date in the admin, and your free trial runs until then – up to 180 days from sign-up, with no credit card. Nothing is charged automatically when it ends: you pick a plan when you want to continue. Opening further ahead – waiting for a permit, or for the box, raft or sauna to be built? Sign up now anyway: set up your booking page and prices and make test bookings over the winter, and set your launch date once you know it. Opening more than 180 days after you sign up? Contact us before your trial ends.

Each location has its own open dates, and high and low season can have their own prices. When your season ends, the location stops taking bookings; before the next season, copy last year's period and open again.

After the trial you pay month by month or a year at a time – Starter works out at 248 SEK a month paid yearly (2,976 SEK a year) – and the plan costs the same in the months you're closed. There's no minimum term: cancel in the admin whenever you like, and it runs to the end of the period you've paid for. Start your free trial · See what a season could leave you

Straight into your own Stripe account when the customer books, and from there to your bank a few days later. Stripe is the only payment service Rentalbuddy connects to for online payment.

Customers pay when they book, by card, Apple Pay or Google Pay. Want Swish or Klarna too? Switch them on in Stripe and choose Stripe's payment page in your Rentalbuddy payment settings. Customers type their card details into Stripe's secure payment form, so card numbers never pass through Rentalbuddy, or you. Stripe is a large online payment company: you open an account – or connect the one you already have – from our setup guide with your business and bank details. It has no monthly fee, only a fee per payment. Stripe's first payout to a new account usually takes 7–14 days. After that, in Sweden, Norway, Denmark and Finland, a payment is normally ready 3 business days after it's made, and Stripe sends it to your bank daily, weekly or monthly – you choose. Rentalbuddy never holds your money. Your customers' confirmation email shows what they booked, the VAT and the total, and Stripe can also email them a receipt for the card payment – switch that on in your Stripe settings.

If a customer disputes a card payment with their bank, Stripe tells you, and you answer in your own Stripe dashboard. The booking gives you evidence to send: the terms they had to accept to book, when they opened their unlock page and when they confirmed the return, and any photos you asked for.

For your bookkeeping, Stripe's dashboard lists every payment, fee and payout, and you can export your bookings as CSV for your accountant. Card payments customers make online in advance are normally not covered by cash-register rules, but the rules differ between countries, so check with your tax authority.

Four things: something people near you already pay to use, a place you're allowed to keep it, one digital lock per item or door, and a Stripe account for your business – free to open, also as a sole trader. Try Rentalbuddy free for 30 days, or until your launch date, up to 180 days, with no credit card; then it's from 299 SEK a month excl. VAT, plus the locks. Rentalbuddy is your booking system, not a marketplace, so plan how people will find you – a QR sign where people pass, your Google Business Profile, the campsite or marina nearby (more ↓). Still need the sauna or the locks? Ask us – we work with builders and resellers.

Every step, from permits to first booking → · Start your free trial

One Igloohome padlock or key box per item or door – usually the Padlock 2 or the Keybox 3, about €160 each in Igloohome's EU shop (October 2026) – bought once from Igloohome or a reseller. Rentalbuddy doesn't sell locks; it creates a new code for every booking. A padlock goes on each kayak, trailer hitch lock, rowing boat's chain or court gate; a key box holds a motorboat's, sauna's or room's key. Paddles, life jackets or firewood can share one lock on a shed door, and every booking gets its own code for it. The locks stay on your own Igloohome account. Already have a padlock or key box with a fixed code? Start with it as a manual lock.

Which lock for what →

Igloohome locks get their codes from partner software through Igloo Connect – and for rentals of gear, saunas, boats, trailers and courts, Igloohome lists Rentalbuddy among them, on its pages for trailer hire, SUP and kayak rental and sports courts. Every booking gets a new offline code, Igloohome's algoPIN, so the lock needs no internet.

Read the full answer →

No to both. Every location gets a booking page that Google can find, which you share as a link or a QR code. Have a website on Wix, WordPress or another website builder? Add the booking button, and customers book without leaving your site. If you offer Swish, Klarna, MobilePay or iDEAL, they pay on Stripe's payment page and then come straight back. The booking window carries your logo and colour, and it and your confirmation emails show your own texts, terms and contact details. A small 'powered by Rentalbuddy' line sits at the foot of the booking window. Customers book in the browser with no app and no account, in 12 languages, and the button in their confirmation email opens their unlock page, where the code appears 15 minutes before the start. Try the booking window yourself →

No, and that's on purpose: Rentalbuddy is your booking system, not a marketplace. Customers book directly with you, so the customers, your prices and the income stay yours, and we take no commission. People find you the way they find rentals today:

• on Google, which can find your booking page
• on your website and social media
• through the campsite, marina or store you work with
• on the spot, where a sign with a QR code lets anyone passing by book right away

Put your booking link in your Google Business Profile too, and connect Google Analytics 4 to see where your visitors come from. How to get more bookings from your website

Rentalbuddy is built for rentals with nobody on site: every booking gets its own code for an Igloohome padlock or key box, made automatically, and you pay a fixed monthly plan with no commission. Tour and activity systems such as BookSpot and Bókun take a share of every booking, and sauna-session systems such as Periode a fee per payment – BookSpot and Periode also make a code per booking, for the locks they support. Rental-shop tools such as Booqable list no lock integration we could find, so someone still hands over a key or a shared code. Rentalbuddy keeps a sauna, kayaks, a trailer and a court on one plan and one calendar. It has no marketplace, card deposits or gift cards: what it doesn't do ↓.

How Rentalbuddy compares with other booking systems →

Better to know now than after you've set up. Today Rentalbuddy doesn't:

• hold a deposit on the renter's card – add a fixed damage-cover fee and a damage clause instead (how ↑)
• let renters cancel on their own – they contact you, and you move or refund the booking from your phone
• book one-way trips – kayaks, canoes and trailers come back to the location they were picked up from (canoe trips →)
• alert you when something is late back – the booking stays marked as picked up, so check your calendar at closing time (late returns ↑)
• price by time of day or take repeat bookings – an evening hour costs the same as a morning hour, and a team's weekly slot is booked week by week (courts and rooms →)
• switch court lights on and off – put them on a timer or a motion sensor
• send text messages – confirmations and reminders go by email, and the code is on the renter's unlock page; if an email doesn't arrive, read the code out from the booking or resend it
• sync with Airbnb, Booking.com or another booking system, or list your rentals on Viator, GetYourGuide or other resellers – keep your current system for those, and book each item in only one system
• sell gift cards – sell a promo code for a fixed amount instead (how →)
• check ID automatically – renters can upload a photo of their ID or licence for you to look at
• track where a boat, trailer or bike is – fit a GPS tracker of your own if you need that
• make codes for smart locks other than Igloohome's (or Allockate's locker banks) – a lock with a fixed code still works as a manual lock (which locks ↑)
• connect to accounting software, Zapier or a public API – export your bookings as CSV instead
• put the booking page on your own domain – add the booking button to your own website instead (how ↑)

Rely on one of these? Ask us before you start, and we'll tell you honestly whether Rentalbuddy fits.

Set up and test Rentalbuddy while your current system keeps taking bookings: your free trial runs until your switch date, up to 180 days, and we help by phone or email. Setup usually takes a few hours to a couple of days once you have your locks. There's no automatic import, so on switch day you add the bookings already made by hand.

What you keep: online payment, extras and packages, promo codes and memberships, events and courses, your own checkout questions and terms, reminders, several locations, staff logins, statistics and CSV export.

What changes: every booking gets its own lock code automatically. Rentalbuddy makes it about 14 hours before the start (straight away for a last-minute booking). If it can't, it keeps trying and warns you in the admin and by email, so you hear about a problem hours before the renter is at the lock. Online renters see the code only after paying and doing what you ask – accepting your terms, answering your questions, watching your safety video. It works for that booking only and is updated when you move or extend the booking, so nobody makes or sends codes by hand. You pay a fixed monthly price with no commission, and payments go straight to your own Stripe account.

Already get Igloohome codes from your current system? Then compare what happens around the code: in Rentalbuddy a shared box or shed door gives every booking its own code too, the code follows the booking when you move or extend it, renters confirm the return on their unlock page – with a photo if you ask for one – and an electric sauna with a Harvia heater can start heating on its own before guests arrive (beta).

You don't have to move everything at once. Keep your current system for cabins or for what you sell through Airbnb, Viator or GetYourGuide, and run the rest in Rentalbuddy: what customers use on their own – kayaks, SUPs, a sauna, bikes – and the tours and courses you sell yourself, which can hold the same kayaks. The two systems don't sync, so book each item in only one of them. You don't have to go fully unmanned on day one either: start with one or two items, or one location, while your staff keep serving customers as before – phone, counter and online bookings land in the same calendar.

How to move, step by step:

1. Sign up and set your switch date as your launch date in the admin. The free trial runs until then (up to 180 days from sign-up), so you pay nothing for Rentalbuddy before you switch. The trial has Starter's limits – one location and up to 6 locks – and staff logins open once you subscribe. Have more than that? Set up one location first, or ask us.
2. Add your rentals with the step-by-step guide: your location, products, prices and extras, your Stripe account (a new one, or the one you already use) and your Igloohome locks. Locks you already own connect as they are if they're on Igloohome's supported list. Members who get a discount? Import them from a CSV list (email, end date, discount). We help by phone or email.
3. Make a few test bookings the way your customers will, while your current system keeps taking the real ones.
4. On switch day, move the bookings already made: stop taking bookings for those items in your old system, then add the ones already made there as manual bookings, mark them paid and send their confirmations. Those times can't be booked twice, and those renters get their code from Rentalbuddy too. Between seasons is the easiest time, when few bookings are left to move.
5. Go live: share your booking page, or swap the booking button on your website for ours.

Before you move, check what Rentalbuddy doesn't do ↑ against what you rely on today, and ask us if you're unsure.

And if you ever move on, you can cancel any time, and what's yours stays yours: your locks are paired to your own Igloohome account, your payments sit in your own Stripe account, and you can export your bookings as CSV at any time.

How Skellefteå Kayaking stopped making codes by hand · Why Närsläp moved its trailers to Rentalbuddy · How Lofoten Wild runs self-service SUPs while the guide leads kayak tours · Want help planning the switch? Book a demo

Yes – wherever Stripe, the payment service, accepts businesses from your country. Rental businesses use Rentalbuddy in Sweden, Norway, Switzerland, Germany and the UK, and in the US and Canada. Kajakkbox runs self-service kayak boxes at several places in southern Norway with Rentalbuddy, Lofoten Wild rents out SUPs from a self-service box at its basecamp in Lofoten, and Side Cut Sports runs a self-service SUP station at Schwarzsee in Switzerland. In Germany, the harbour at Zwenkauer See near Leipzig books out pedal boats, kayaks, canoes and SUPs with it, and in England Marlow Boating runs self-service canoe, kayak and SUP hire at Hurley Riverside campsite on the Thames.

• Your currency: set your prices in NOK, DKK, EUR or your own currency. The money goes to your own Stripe account and on to your bank.
• Payment: customers pay online by card, Apple Pay or Google Pay. Where Stripe offers them, you can switch on local methods such as MobilePay or iDEAL, paid on Stripe's payment page. Card fees depend on the card: in Sweden 1.5% + 1.80 SEK for a standard card from the EEA, 2.8% for a premium EEA card, 2.5% for a UK card and 3.15% for other international cards. In Norway, Stripe charges 2.4% + 2 NOK for a standard card from the EEA, in Switzerland 2.9% + 0.30 CHF for a Swiss card and 3.25% + 0.30 CHF for others, and in the UK 1.5% + 20p for a standard UK card. MobilePay has its own fees – in Denmark 1.5% + 2.80 DKK a payment plus 35 DKK a month, which MobilePay requires of Danish businesses – and Klarna costs 2.99% + 3.50 DKK in Denmark (Stripe's pricing pages, October 2026).
• Vipps: not available for online payment yet. For phone or walk-in bookings, take Vipps yourself and mark the booking paid.
• Outside the Nordics: set your prices in EUR, CHF, GBP, USD, CAD or any of 134 currencies. Each location has its own time zone, and times can show on a 12-hour clock where your customers expect it. Stripe's fees depend on your country. Igloohome sells its locks in its own stores for Europe, the UK and the US, and through resellers elsewhere – its UK shop lists the Padlock 2 at £159.99 and the Keybox 3 at £149.99 (October 2026). Somewhere else in the world? Check that Stripe supports businesses there, then ask us before you buy locks.
• Languages: customers book in 12 languages, including Norwegian, Danish, Finnish and German. The admin comes in the same 12: English, Swedish, Norwegian, Danish, Finnish, German, Dutch, French, Spanish, Portuguese, Italian and Croatian.
• Your plan: priced in SEK – Starter's 299 SEK is about 285 NOK, €27 or £23 a month excl. VAT. We can invoice you, also in euro – ask us before you subscribe.
• Support: in English and Swedish, 8:00–17:00 CET/CEST (7:00–16:00 UK time).

Read the Kajakkbox story

We follow the GDPR, sign a data processing agreement with you on request, and card details never reach us. For your renters' data, you are the controller and Rentalbuddy is your processor. You decide how much your renters share – extra questions and ID photos are optional, so you only ask for what you need. Card details go straight into Stripe's payment form; Stripe is certified as a PCI Service Provider Level 1, the strictest level in the card industry. For the agreement or anything else, contact us or email info@rentalbuddy.io.