Kajakbryggan: self-service kayak and pedal boat rental on Tjörn

Kajakbryggan is an activity company run by Peter and Anton - father and son. Their goal is to make the west coast more accessible to discover from the water by kayak and pedal boat. Thanks to Rentalbuddy, this is possible, with the help of a booking system that made it easy for them to run a business for unmanned rental of kayaks, among other things.

What does Kajakbryggan use Rentalbuddy’s booking system for?

On the northwest Tjörn in Björholmen’s Marina, Kajakbryggan has an unmanned station for renting kayaks and pedal boats. Collection and delivery of the craft is done by the customers themselves, which means that Kajakbryggan does not need to have its own staff on site. All rentals are made through Rentalbuddy’s booking system, which is developed specifically for unmanned rentals.

In Björholmen’s Marina, customers can enjoy a trip on the sea whenever they want with Kajakbryggan’s kayaks and pedal boats. The booking is made easily through Kajakbryggan’s own website, where customers select time and then products. The button in the confirmation email opens the customer’s unlock page, where the code for the digital lock shows shortly before the start – then they unlock and head out to sea. Once out on the water, they can discover the nature reserve Stigfjorden’s elongated rocky islands, coastal meadows and fertile valleys - whenever and for as long as they wish.

If you want to know more about how rentals are done, you can read our article about how customers book with Rentalbuddy’s booking system for manned and unmanned rentals.

Kajakbryggan started using Rentalbuddy’s booking system for renting kayaks and pedal boats in Björholmen’s Marina in 2024. Since the rental site is unmanned, a booking system that worked and was adapted just for that was also required. Rentalbuddy focuses on the unmanned rental and wants to make it easier for the lessors who require a simple and flexible solution for self-service. At the time of this article’s publication, Kajakbryggan rents 12 kayaks (single kayaks and double kayaks) and two pedal boats using our booking system.

“Using Rentalbuddy’s booking system is quick and easy. There is always service at hand if we need it!”

Self-service and efficiency - manage your business remotely

Kajakbryggan values flexibility and self-service, which are the reasons why they have chosen Rentalbuddy’s booking system. The system is equipped with advanced functions that enable efficient management and flexibility in the rental business, even when you are not on site:

• If a customer wishes to change their booking, you can easily manage this directly through the system’s user-friendly administrator interface.

• If you need to extend a booking or make other adjustments, the process is facilitated by intuitive control functions.

• The system also allows temporary deactivation of products in need of repair, ensuring that no bookings are made for products that are not in usable condition.

• A sophisticated return flow with options for images, free text and reviews facilitates communication with customers and collects valuable feedback.

With Rentalbuddy’s booking system, Kajakbryggan can ensure a high level of service for its customers in Björholmen’s Marina, regardless of where they are. This creates a smooth customer experience that is based on efficiency and availability rather than traditional support.

“Large parts of the rental in Björholmen take care of themselves. Through Rentalbuddy, we save time because we don’t have to be there ourselves to rent out the products. The customers do it themselves through the booking system and the digital locks. Renting out our kayaks and pedal boats is not hard, just a lot of fun!”

We have more satisfied customers who have been able to easily start and run their own businesses for unmanned and manned rentals using Rentalbuddy’s booking system. Read more about Närsläp in Höganäs, Immeln Canoe Center and MarinaOne on Rentalbuddy’s blog page.